Four Ways to Improve Internal Communication
Internal communication is one of the most important aspects of any company. In this day and age, communication can determine the success or failure of a business house. It’s telling that many people do not realize the benefits that come with having a strong internal communication system. If you are trying to make the foundation your successful business strong, here are four actions that can help you improve internal communication in your company.
Sharing Internal Knowledge
Sharing knowledge among workers in different areas is often overlooked, but it can be incredibly detrimental if ignored over a long period of time. Per a study done by the Society for Human Resource Engagement, Fortune 500 companies lose around $31.5 billion per year due to a lack of sharing knowledge among their company. However, this collaborative sharing of knowledge must be purposeful and effective and not wasteful.
Another common issue in large organizations is that the average worker finds it difficult to contact, connect and communicate with senior management or executives. This relates back to the sharing of internal knowledge. If the average worker is intimidated or simply does not have the opportunities to meet any of the senior management/executives, this essential sharing of knowledge is cut off which ultimately leads to the downfall of a company. One internal communications tool that is working as a bridge to connect this gap is the use of forums through company intranets. This provides a way for everyone within the company to communicate with one another and share ideas, ultimately making this one of the most successful ways to connect with everyone in the workplace.
Work is obviously stressful. One of the most important things is to make sure that this stress does not affect the morale of the employees, as this is a common thing to happen if not handled. If an employee’s morale is lowered, so is their productivity and drive. Low employee morale also increases the probability of employee turnover. One of the simplest and most effective solutions is employee recognition. When an employee’s efforts and successes are acknowledged, this can directly contribute to their productivity and morale increase in the future. This also keeps the worker engaged.
Ensure Employee Participation
Just because an email is sent, or a document is posted somewhere does not mean that everyone has, or will, read it. Though the effort was made to send it to everyone, no everyone will read it. This is an example of poor employee participation. This participation is essential to purposeful collaboration as all parties need to be on the same page and have the sale goals to work together in the company.
Author: Noelle Zielinksi